Your Account Information

This is where all of your funeral home information is stored. The System Profile is very important; it is the core source of information that populates many key areas of the system. It is crucial to keep the information up-to-date at all times to continue receiving important updates.
Navigate to System Settings > System Profile > Profile.

Your information will display the follow. Make any updates needed.
  • Company Name
  • Copyright Name
  • Branch Name: allows the system to distinguish between multiple branches if the company name is the same
  • Business Code Number
  • Funeral Home License Number
  • ​Tax Number
  • Call Volume (annual)
  • Address information
  • Phone Number
  • Fax Number
  • Contact Person (primary contact)
  • Contact Email – this is primary contact’s email address, which will also be displayed on your website
  • Website Address (URL)
  • Email for Website Forms (email address where all forms submitted by online visitors should be sent; separate multiple addresses with comma and space)
  • Email for QuickSearch Reports (email address to receive reports of searches done on website by online visitors; separate multiple addresses with comma and space)
  • Email for billing information (email address to receive all invoicing from FrontRunner; separate multiple addresses with comma and space)
  • List the communities you serve (separate multiple communities with comma and space)
  • List any additional keywords you would like to use that relate to your firm (ex. pre-arrangement, cremation, family owned, etc.)
When done, click Save. 

If your funeral firm has more than one location (branch), make sure all are listed. If they are not, create a new profile using by click Add New Site Branch. Note, if a location’s profile is already open, you will not see this button until you save.